This Privacy Policy explains what personal data bit877 collects from players in Pakistan, why we collect it, how we use and protect it, and what rights you have over your own information. We are committed to handling your data with full transparency and security.
Last updated: January 2026Our Privacy Commitments
All data transmitted between your browser and the bit877 platform is protected using TLS/SSL encryption. Your login credentials, payment details, and personal information are never sent over unencrypted connections.
bit877 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively for the purposes described in this Privacy Policy and for nothing else.
bit877 collects only the personal data that is strictly necessary for account operation, KYC compliance, payment processing, and the delivery of a safe gaming experience. We do not collect data beyond what is needed.
You have the right to access, correct, and request deletion of your personal data held by bit877. You can also object to certain types of processing. All requests are handled within the timelines set out in this Policy.
bit877 stores personal data on secured servers with access controls, intrusion detection, and regular security audits. Access to personal data within the organisation is restricted on a strict need-to-know basis.
bit877 uses cookies to maintain session integrity and improve platform performance. We do not use third-party advertising cookies. You can manage your cookie preferences at any time via your browser settings.
This Privacy Policy ("Policy") describes how bit877 ("bit877", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who access or use the bit877 platform at bit877.com and all associated services.
bit877 takes data privacy seriously. This Policy is written in plain language so that Pakistani players can clearly understand what data we hold about them and why. It is intended to comply with applicable international data protection standards observed under bit877's gaming licence obligations.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering an account or using the bit877 platform, you acknowledge that you have read this Policy and consent to the processing activities described herein.
For the purposes of data protection law, bit877 is the data controller in respect of personal data collected through the bit877 platform. As data controller, bit877 determines the purposes for which personal data is processed and is responsible for ensuring that processing activities comply with applicable obligations under its international gaming licence.
If you have any questions about how bit877 processes your personal data, or wish to exercise any of your rights described in this Policy, you may contact our Data Privacy team via the contact details set out in Section 15.
bit877 collects personal data through several channels. The categories of personal data we collect, and the context in which they are collected, are set out below.
When you create a bit877 account, we collect:
To comply with our international gaming licence requirements and anti-money laundering obligations, we collect:
We collect transaction data relating to deposits and withdrawals, including payment method identifiers (mobile wallet numbers, bank account numbers masked appropriately), transaction amounts in PKR, and transaction timestamps. bit877 does not store full card numbers or banking credentials — payment processing is handled by our licensed third-party payment partners.
When you access the bit877 platform, we automatically collect certain technical data, including:
If you contact bit877 via live chat, email, or any other support channel, we retain a record of that communication, including the content of your messages and any attachments you provide. This data is used to resolve your queries and to improve our support quality.
Where you use bit877's responsible gaming tools — such as deposit limits, session limits, or self-exclusion — we record your preferences and the dates on which restrictions were applied or modified. This data is retained for compliance purposes and to prevent circumvention of self-exclusion arrangements.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, CNIC, email, mobile | Account creation & identity verification |
| KYC Documents | ID copies, address proof, payment proof | AML compliance & fraud prevention |
| Financial Data | Transaction amounts, PKR deposits/withdrawals | Payment processing & AML monitoring |
| Technical Data | IP address, device info, session logs | Security, fraud detection & platform improvement |
| Communications Data | Support chat logs, email correspondence | Customer support & dispute resolution |
| Responsible Gaming Data | Limit settings, self-exclusion records | Player protection & regulatory compliance |
bit877 uses the personal data it collects for the following purposes:
bit877 does not use your personal data for targeted third-party advertising or behavioural profiling for commercial sale purposes.
bit877 processes your personal data on the following legal bases:
bit877 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
We share necessary financial and identity data with our licensed payment processing partners — including JazzCash, EasyPaisa, and partner banking institutions (HBL, UBL, Meezan Bank) — to facilitate deposits and withdrawals. These partners are contractually bound to process your data only for the specified payment purpose and in compliance with applicable data protection standards.
bit877 uses third-party identity verification and fraud detection services to assist with KYC compliance. These providers receive only the minimum personal data required to complete a verification check and are prohibited from using your data for any other purpose.
bit877 may disclose personal data to its licensing regulator, financial intelligence authorities, or law enforcement agencies where required to do so by law, court order, or regulatory direction. We will only disclose the minimum data required and, where legally permissible, will notify you of such a disclosure.
bit877 may share personal data with affiliated group companies or contracted third-party service providers (such as IT infrastructure providers, customer support platforms, or audit firms) where necessary for legitimate operational purposes. All such parties are subject to contractual data protection obligations.
As bit877 is operated under an international gaming licence, some of your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, bit877 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.
Safeguards for international transfers may include standard contractual clauses, binding corporate rules, or transfers to jurisdictions that the relevant licensing authority has recognised as providing an adequate level of data protection.
bit877 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law or our gaming licence obligations. The following general retention periods apply:
When personal data is no longer required and no legal basis for continued retention exists, it is securely deleted or anonymised in accordance with bit877's data destruction procedures.
Cookies are small text files placed on your device by the bit877 platform when you visit. They help the platform remember your preferences, maintain your login session, and collect aggregated usage data to improve the platform.
bit877 does not use third-party advertising cookies or cross-site tracking cookies. You can control cookie behaviour through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the bit877 platform.
Depending on applicable law, you may have the following rights in respect of your personal data held by bit877. You can exercise any of these rights by contacting our Data Privacy team (see Section 15).
You have the right to request a copy of the personal data bit877 holds about you and information about how it is being processed. We will respond to access requests within thirty (30) days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For registered players, many details can be updated directly from the account settings page.
In certain circumstances, you may request that bit877 delete personal data we hold about you. This right is subject to our legal and regulatory obligations to retain certain data — for example, AML record-keeping requirements may prevent full erasure.
You may object to processing carried out on the basis of legitimate interests, including processing for analytical or platform improvement purposes. We will assess your objection and cease the relevant processing unless we can demonstrate compelling legitimate grounds.
Where processing is carried out on the basis of your consent or a contract, and is automated, you may request that bit877 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw consent for marketing communications, use the unsubscribe link in any such communication or contact support.
bit877 will respond to all data rights requests within thirty (30) days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further sixty (60) days and will notify you accordingly.
The bit877 platform is strictly for adults aged 21 and above. bit877 does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to bit877, please contact us immediately via the details in Section 15. Upon confirmation, we will take prompt steps to close the account, delete the associated personal data, and return any funds deposited.
bit877 implements a range of technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or disclosure. These measures include:
Notwithstanding the above, no internet-based service can guarantee absolute security. If you suspect any unauthorised access to your bit877 account, please contact our support team immediately via live chat or email so we can take appropriate action.
Personal data relating to your responsible gaming settings and history is treated with particular sensitivity by bit877. This data — including self-exclusion records, limit configurations, and reality check preferences — is used solely for player protection purposes and is never shared with third parties except where required by our gaming licence regulator to verify compliance.
If you have self-excluded from the bit877 platform, your data will be retained for the duration of the exclusion period and for a minimum of five years thereafter, to prevent you from being re-marketed to or re-registered during an active exclusion. This retention is a regulatory requirement and cannot be overridden by a deletion request during the active exclusion period.
For more information about the responsible gaming tools available to you, please visit our Responsible Gaming page.
bit877 may update this Privacy Policy from time to time to reflect changes in our data processing activities, legal obligations, or platform features. Where changes are material, we will notify registered players via email or an in-platform notification at least seven (7) days before the revised Policy takes effect.
The "Last updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the bit877 platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should stop using the platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by bit877, please contact our Data Privacy team using the details below:
bit877 aims to acknowledge all written privacy requests within five (5) business days and to resolve them fully within thirty (30) days, except where extensions apply as described in Section 10.
Now that you know how we handle your information, explore everything bit877 has to offer — from PSL cricket betting to live casino and 500+ slots, all in PKR. 21+ only.